Gather: Bridging the Gap Between Lightspeed Retail X-Series and Klaviyo

May 14, 2025

In the evolving landscape of retail technology, the integration between point-of-sale (POS) systems and marketing platforms is crucial for delivering personalized customer experiences. While Klaviyo offers native integration with Lightspeed Retail POS (R-Series), users of the Lightspeed Retail X-Series have faced challenges due to the lack of direct integration .

Introducing Gather: A Custom Integration Solution

Recognizing this gap, Gather has developed a custom integration solution that connects Lightspeed Retail X-Series with Klaviyo. This integration enables businesses to synchronize customer and order data from their POS system to Klaviyo, facilitating targeted email and SMS marketing campaigns based on in-store purchases.

Key Features of the Gather Dashboard

  • Real-Time Data Synchronization: Orders and customer information from Lightspeed X-Series are synced to Klaviyo in real-time, ensuring up-to-date marketing data.

  • Customizable Workflows: Users can set up automated workflows in Klaviyo triggered by specific in-store events, such as purchases or customer sign-ups.

  • User-Friendly Interface: The Gather dashboard provides an intuitive interface for managing the integration, monitoring data sync status, and configuring settings.

Benefits for Retailers

  • Enhanced Marketing Capabilities: By integrating Lightspeed X-Series with Klaviyo, retailers can leverage customer data to create personalized marketing campaigns, improving customer engagement and sales.

  • Operational Efficiency: Automating data synchronization reduces manual data entry, minimizing errors and saving time.Patchworks

  • Scalability: The Klavx solution is designed to scale with your business, accommodating growing data volumes and expanding marketing needs.Klaviyo Help Center+3Klaviyo Help Center+3help.orderdesk.com+3

Getting Started with Gather

To implement the Gatherv integration:

  1. Contact the Gather Team: Reach out to Gather to discuss your specific needs and obtain the integration package.

  2. Install the Integration: Follow the provided instructions to install and configure the integration between Lightspeed X-Series and Klaviyo.

  3. Customize Your Workflows: Set up automated marketing workflows in Klaviyo based on your business objectives.

Conclusion

The Gather integration offers a practical solution for retailers using Lightspeed Retail X-Series who wish to harness the marketing power of Klaviyo. By bridging the gap between POS data and marketing automation, Klavx empowers businesses to deliver personalized customer experiences and drive growth.